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Customer Satisfaction Survey

How Did We Do? Take Our Event Satisfaction Survey

Event Date: Saturday, June 03, 2006
Event Location: Wachusetts Village Inn
Event Type: Wedding
Name of Staff Working Your Event: Diamond Nights Entertainment

Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent

Is there anything specific we can improve on?

No, everything was perfect

Additional comments or suggestions?

Wayne thank you so much for making my day even more special you did a great job and would
highly recommend you to anyone that wanted their event to go "Perfectly"

Would you recommend our service to others? Absolutely
May we share your comments with others? Yes
May we add you to our list of references? Yes

Your Name: Kelly Smith
Your Email: reesespieces07@comcast.net
Your Phone Number(s): 978-957-8512

This is 2 of hundreds of "Testimonials I have recieved
As you can see it would be impossible to display them all on this web page.

Event Date:Thursday, June 19, 2008
Event Type:Club
Event Location:Best Western Executive Court,Manchester, NH
Event Staff:Diamond Nights Entertainment, Wayne Terrio
  
Quality of Customer Service via Telephone:Excellent
Quality of Customer Service via Internet:Excellent
Quality of Customer Service at Event:Excellent
Friendliness of your Entertainer:Excellent
Promptness of your Entertainer:Excellent
Professionalism of your Entertainer:Excellent
Entertainer's Performance:Excellent
Entertainer's Appearance:Excellent
System Appearance:Excellent
Sound Quality:Excellent
Overall Volume Levels:Excellent
Music Selection:Excellent
Incorporation of Your Requests:Excellent
Lighting Effects:Excellent
Equipment Appearance:Excellent
Overall Customer Service:Excellent
Planning Assistance:N/A
Entertainer's Cooperation with Other Vendors:N/A
Overall Performance Rating:Excellent
  
Is there anything specific that can be improved upon?
Additional comments or suggestions?Wayne provided the music for my father's WWII Naval Squadron Reunion in Manchester. He showed particular interest in providing the most authentic music from their era, the 40s. Wayne actually recorded music from his own father's collection of 78s. Wayne was not just personable, he engaged himself personally with the veterans through music and conversation. He exhibited genuine reverence for these men, who were clearly a reflection of his own dad. Wayne's dad was also a WWII veteran. (We had fun dancing to his favorite tune.) Wayne made the night very special for a group that will call this gathering their last formal reunion due to declining membership. Everyone had a wonderful night dancing and reminiscing.
  
Would you recommend this service to others?Yes
May your comments be shared with others?Yes
May your name be added to a list of references?Yes
  
Your Name:Kathleen Leonard Leavitt
Your Email:kll153 @ verizon.net
Your Phone:*******


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